Stoltenberg Healthcare IT Company Executive Leadership
Averaging over 20 years of experience, Stoltenberg Consulting's executive leadership team holds the industry knowledge needed to deliver quality healthcare IT service to our clients across the country. With backgrounds in clinicals, financials, information technology and operations of healthcare organizations, these leaders understand the vendors, applications, processes and relationships that will drive success in value-based care. On top of their dedication to client success, Stoltenberg's leaders are committed to bettering our team of hospital technology consultants and the healthcare IT industry as a whole. They provide mentorship and educational opportunities to our growing hospital IT consulting team and participate in industry thought leadership and philanthropy opportunities.
Sheri Stoltenberg
CEO and Founder
As the founder and CEO of Stoltenberg Consulting, Inc., Sheri stands behind Stoltenberg's many+ years of quality service as an HIT industry leader. Prior to establishing Stoltenberg Consulting in 1995, she served as a consultant in an advisory service capacity for a major software vendor, managing the roll-out of its new flagship system. At Stoltenberg, Sheri provides strategic direction, executive oversight and service line innovation. As a member of the College of Healthcare Information Management Executives (CHIME), Healthcare Information Management Systems Society (HIMSS), the American Health Information Management Association (AHIMA) and Women Presidents Organization (WPO), she strives to be well versed in issues facing today's healthcare CIOs. As such, she's proven to be a mentor and innovator through endeavors like the Consultant Development Program for recent college graduates and the FlexSourcing staffing model for cost-effective IT support.
Tom Schweitzer
Vice President of Client Relations
Tom has 23 years of healthcare IT experience with 15 years of experience related to implementation planning, staffing alignment, maximizing operational effectiveness and ongoing resource allocation. As the overseeing VP of client relations, his expertise centers around maintaining strong client partnerships, Tom works with healthcare organizations to overcome operational challenges and take full advantage of solutions and/or products to ensure that the maximum value of investment is realized. He has an extensive EHR vendor knowledge and understanding, and he manages key accounts ensuring resource allocation and management, scheduling, logistics, project governance, budgeting and HR oversight to facilitate a comprehensive solution. His focus on individual client needs and characteristics promote a culture for change and IT support, elevating project success. He has a proven track record in meeting and exceeding requirements in all areas of a client engagement lifecycle.
Joncé Smith
Vice President of Revenue Cycle Management
Joncé has over 30 years healthcare industry and management experience with work spanning the public, private, academic and governmental sectors for acute facilities and large physician practices. With a special focus on revenue cycle optimization and business office transformation, she also provides client services for implementation, roadmap strategy, project management and account oversight. She has successfully led multi-disciplinary teams on large complex projects and consistently delivers on time, within budget. With her extensive background, she is responsible for all of our consulting practice's hospital revenue cycle management and healthcare financial optimization work. She recently earned Consulting Magazine's 2023 Women Leaders in Technology Lifetime Achievement Award.
Leah Wanzie
Vice President of Customer Success and Support Services
Within her role with Stoltenberg, Leah leads executive oversight of the 3x Best in KLAS Tier 1+ Service Desk, spanning managed services, clinical application support, desktop and technical support, and multi-vendor EHR and application support coordination. She oversees the continuous evaluation, expansion, and development of service depth and capabilities to ensure Help Desk Support Services are effectively delivered with SLA alignment. Her direct engagement with clients helps strategically navigate the ebb and flow of IT support needs as facilities move through mission critical IT events and health system change management, including new EHR system implementations, new version upgrades, facility acquisition go lives, and internal staffing shortages. Leah acts as an advocate for client hospitals, ensuring true partnership across their evolving EHR support needs and IT strategic roadmaps.
Shana Tachikawa, MBA
Director of Communications
Shana holds over 11 years of experience working in healthcare IT, along with 14+ years in PR and journalism. With Stoltenberg Consulting, Shana oversees all PR and marketing communication endeavors, while also offering strategic account management support. Coordinated communication initiatives aim to bridge gaps among operations, recruiting, sales and marketing, streamlining company voice. Shana directly oversees the web, content development and business development teams, while supporting communication initiatives for the executive leadership team. Responsibilities include media relations, content development, email marketing, graphic design, SEO, SEM, digital paid advertising, trade show planning, client relations and corporate event planning. Beyond her current role, she previously served as a Professor of Communications and Media Studies and is actively involved in professional groups including PRSA and HITMC.
Kaitlyn Nelson, CFCHE
Director of Account Solutions and Development
Kaitlyn holds over 11 years of experience working in healthcare IT. Prior to her current role, she served as a health systems analyst supporting organizations like UMass Memorial Health. As Director of Account Solutions and Development, Kaitlyn provides client hospitals with staffing and operational alignment, along with flexible resource allocation. With extensive EHR vendor knowledge, industry market understanding and firsthand analyst experience, she understands individual client needs for seamless project onboarding, knowledge transfer, and support continuity. She serves as a key liaison between the internal delivery teams and client executive leadership to ensure project deliverables, performance, and expectations are continuously met. Having successfully led hospitals and health systems through legacy support, managed services, help desk and go-live engagements, she delivers project oversight to ensure that the engagements stay on track, remain within scope, maintain effective resource utilization, and enhance end-user satisfaction and SLA performance.
