EHR Implementation and New Version Upgrade Go-Live Support & Training

To assist your health system's IT implementation, whether transitioning to a new EHR system or combining systems during M&A activity, Stoltenberg's healthcare IT consulting includes full go-live training and support solutions. Alleviating the cumbersome pressures of fully preparing your entire fleet of multi-facility end users, we create hands-on training material, lead one-on-one knowledge transfer sessions, and manage the entire transition process, providing needed scheduling, documentation, leadership, and support to make sure you're ready for immediate patient care and billing post live. Whether your staff needs comprehensive, end-to-end novice education or more efficient training for those more skilled, we work with you to develop a go-live training and support program specific to your organization's needs.

Stoltenberg can provide leadership and resources highly experienced in taking on the pressures of new system test runs and go-live training, whether through big-bang or phased approach, even supporting optimization needs concurrently within implementation. Our certified EHR vendor and application-specific resources provide at-elbow go-live support with engaging training to make sure your staff are comfortable, knowledgeable, and efficiently adopting their new tools throughout and after system transition.

A go-live engagement can make or break EHR system ROI success. That's why thorough training and support from the start is vital for facilitating strong communication, eliminating EHR burden, maximizing end-user utilization, and gaining physician satisfaction/buy-in across the entire continuum of care.

Optimize Your EHR Implementation

Utilize the 3x Best in KLAS Go-Live Call Command Center to mitigate end-user issues quickly and effectively with 24/7 support during your go-live transition. Enable your internal IT staff to fully focus on new application support.

We help with:

  • Training Material Development
  • Go-Live Program Development
  • Scheduling
  • Device/Hardware Assessment
  • Software Integration Assessment
  • Practice Go-Live
  • Big Bang or Phased Go-Live Support
  • Super-User Training
  • End-User Training
  • EHR System New Version Upgrades (Epic and Cerner)
  • Go-Live Call Command Center (Whether On-Site or Completely Virtual)
  • System Migration and Conversion
  • Legacy System Support
  • Affiliate Facility Rollouts (M&A Activity)

Elevate the Physician Experience

To learn how Stoltenberg's 3x Best in KLAS Go-Live Call Command Center and Training Program can help maximize user adoption through a completely virtual cost-effective program, contact our executive team today.