EHR Implementation and New Version Upgrade Go-Live Support & Training

To assist your health system's IT implementation, whether transitioning to a new EHR system, going through new version upgrades, or combining systems during M&A activity, Stoltenberg's healthcare IT consulting includes full go-live training and support solutions. Alleviating the cumbersome pressures of fully preparing your entire fleet of multi-facility end users, we create hands-on training material, lead one-on-one knowledge transfer sessions, and manage the entire transition process, providing needed scheduling, documentation, leadership, and support to make sure you're ready for immediate patient care and billing post live. Whether your staff need comprehensive, end-to-end novice education or more efficient training for those more skilled, we work with you to develop a go-live support and EHR system training program specific to your organization's needs.

Stoltenberg provides go-live support leadership, credentialed trainers, and analysts who are highly experienced in taking on the pressures of new system test runs and go-live training — whether through a big-bang rollout or phased approach — even supporting optimization initiatives concurrently within an EHR implementation. Our Oracle Cerner and Epic certified analysts, credentialed trainers, and module-specific resources provide at-elbow go-live support with engaging EHR system training to make sure your staff are comfortable and knowledgeable, so they become efficient users throughout and after system transition.

An EHR go-live engagement can make or break system ROI success long after transition. That's why thorough training and support from the start is vital for facilitating strong communication, eliminating EHR burden, maximizing end-user utilization, and gaining physician satisfaction and buy-in across the entire continuum of care.

"I would like to share feedback that your staff have been absolutely excellent support. Honestly, they fit into our place so easily and immediately felt like part of our team. We are very pleased with their knowledge, training abilities, willingness to jump in — all of it. It has made our Epic go live so much more successful and smoother than even we imagined."

- Director of Compliance & Operations Improvement, Duffy Health Center

Optimize Your EHR Implementation or New Version Upgrades

Optimize Your EHR Implementation

Utilize the 3x Best in KLAS Go-Live Call Command Center to mitigate end-user issues quickly and effectively with 24/7 support during your go-live transition. Enable your internal IT staff to fully focus on new application support.

We help with:

  • Training Material Development
  • Go-Live Program Development
  • Scheduling
  • Device/Hardware Assessment
  • Software Integration Assessment
  • Practice Go-Live
  • Big Bang or Phased Go-Live Support
  • Super-User Training
  • End-User Training
  • EHR System New Version Upgrades (Epic and Oracle Cerner)
  • Go-Live Call Command Center (Whether On-Site or Completely Virtual)
  • System Migration, Data Abstraction, Conversion
  • Legacy System Support
  • Affiliate Facility Rollouts (M&A Support)

Elevate the Physician Experience During Go Live or Upgrades

Elevate the Physician Experience

To learn how Stoltenberg's 3x Best in KLAS EHR Go-Live Command Center and Training Program can maximize user adoption through a seamless virtual or on-site cost-effective program, contact our executive team today.