Whether at an outpatient clinic within a health system or a private physician's office, patient engagement leading up to healthcare appointments is vital for the revenue cycle optimization process. Simple, yet overlooked steps can save significant follow-up time for business office staff and streamline revenue collection. Consider the following three front-end tips:
Though these tips seem simple, most observed healthcare clinics and physician offices fail to follow these simple steps. Amidst hectic patient schedules, proper actions fall to the wayside with repeated shortcut behaviors. Provider teams should take a step back to realign front-end processes and provide documentation and training to new team members.
Why not improve your cash flow and revenue cycle in less than 60 days? Get started today with your Revenue Cycle Checkup.